What Information We Collect and Why
When you register an account, we collect your name, email address, phone number and the wallet identifier linked to your DANA, OVO or GoPay account. This is necessary to verify your identity and process your deposits and withdrawals correctly. When you use our platform, we also
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collect device data — browser type, operating system, screen size — so the mobile experience works consistently whether you return on Android or switch to a desktop browser in Bandung. We log transaction records for every payment instruction you send, including the wallet type, amount and
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timestamp. We do not store your full DANA, OVO or GoPay PIN or password at any point. Cookies and session tokens help us keep you logged in between visits without asking you to re-enter your credentials every time. We retain your account data for as long
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as your account remains active and for a defined period afterward as required by applicable regulations. You can request a copy of the data we hold on your account by contacting our support team. Any data shared with third-party payment processors — such as the rails
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that handle OVO or GoPay transfers — is limited to what those processors need to complete your transaction. We do not sell or rent your personal information to unrelated third parties.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.